The City of Oak Hill, Tennessee, takes seriously its responsibility to communicate regularly with its residents. Now, under the leadership of City Manager Kevin Helms, the City is taking a major step toward sustainability.
A&A has produced Oak Hill’s print newsletter since 1999. Last year, we began offering readers an option to receive the newsletter in email format, as well as launching an email-only Crime Watch announcement.

After building the list and getting residents accustomed to electronic delivery, residents now have the option of removing their name from the print mailing list and receiving only the electronic version.
“If everyone in Oak Hill chose to receive the newsletter electronically, we could save over 30,000 pieces of paper this year.
City Manager
Kevin Helms
Besides reducing printing and postage costs, the move saves precious natural resources: trees harvested to make paper, energy to produce the paper, petroleum to manufacture ink, and fuel to deliver the newsletter to mailboxes.
The key is delivering information in the format readers want it. While some residents prefer to continue getting news about the City the same way they always have, a growing number of others are jumping on board in favor of Green Communication.